Return Policy

Return requests must be made within 14 days of receipt of the item.

Not all items will qualify for returns. Buyer's remorse is not grounds for a return. Approval of return requests is at the sole discretion of DDrestaurantequipment.com

A standard restock fee of 25% will be applied to returns. This may be modified at the discretion of DDrestaurantequipment.com

The buyer must reach a return agreement with DDrestaurantequipment.com in writing and obtain a Return Authorization number prior to returning any items. There is no guarantee that a credit will be made for an unauthorized return.

Merchandise must be returned complete with original packaging, accessories and instructions, and wrapped securely to protect from damage in shipping.

Refused and returned goods will be inspected to assess condition and re-salability.

Refund Policy

The buyer will be responsible for the following costs unless otherwise stated in writing by DDRestaurantequipment.com

 Original packing and shipping costs

 Any accumulated storage fees from the carrier

 Return shipping costs

 Restocking fees

 Cancellation fees

 Repair charges for any damages incurred to product

 Charges disclosed as non-refundable

If  DDrestaurantequipment.comagrees there is a misrepresentation, DDrestaurantequipment.com will refund only the purchase price of the merchandise upon its return to the specified return address.

DDrestaurantequipment.com will deduct all applicable charges before issuing a refund.

The buyer's account will be adjusted in the amount stated by DDrestaurantequipment.com once all procedures have been followed.

If the buyer fails to follow these terms and conditions, there will be no credit.

The buyer must recognize that complexity of returns and cancellations may cause a refund to take up to two billing cycles. DDrestaurantequipment.com will work hard to complete the process as quickly as possible.

 

About Us

We are Long Island's only Designers, Equipment Suppliers & General Contractors under one roof. Serving the food service industry since 1989, Deli Design will design your location, supply all your equipment and provide the construction you need in order to complete your project on time, within budget and to the satisfaction of you, our client.

Contact Us

631.789.0089
631.789.0090
info@ddrestaurantequipment.com

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